Complaints & Refunds

Talk to the Hand!

At Thromby Air we understand that you don’t always see our point of view, and we take your concerns seriously.

Please tell the hand what is troubling you, using a clear voice and words of no more than two syllables, and our Customer Service professional will assist you immediately.

The Riot Act

Sometimes, when passengers have not fully understood the terms of their travel contract, they get angry, express their innermost thoughts, and pillage our aircraft. Unless you have paid the upfront “pillage surcharge” this behaviour is unacceptable.


Thromby Air – Be Righteous, Not Riotous!

Thromby is not the only airline with such problems,
as this recent

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