We want all of our staff to treat our passengers consistently. For that reason we provide a range of online resources to educate them in “The Thromby Way.”
Keeping passengers guessing about the departure time of their flight is an excellent way to maximise revenue — passengers who have missed their flight will then have to buy a short-notice (high price) ticket on a later flight. Too easy!
Thromby Air – Unpredictability Is A Virtue
Aviation podcast featuring news
and special interest topics from the Australia/New Zealand perspective.
www.planecrazydownunder.com
